Order Number : 20170709-0079411
Hi,
Thank you for contacting us.
As per checking, we are still preparing the items in the order.
We run pre-order system where items are prepared only after payment has been made.
Preparation of the items usually takes 7 to 10 working days (Not Including Saturdays and Sundays) for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
EMS tracking information will be available once items are dispatched, takes 3-10 days to reach your doorstep.
Tracking number will be sent to you via E-mail, you can also check at MY PAGE >> ORDER LIST and by clicking on the order number.
Thank you for understanding, if you have other inquiries regarding the delivery, don't hesitate to contact us!
Have a nice day!
Ann
[ Original Message ]
I made an order probably Saturday or Sunday and it's Thursday today. Your website says it takes 7 to 10 days but my package is still BEFORE shipment so I'm thinking it's going to take longer than that. Is there a reason why this takes so long? I order things from Korea all the time and it never takes this long.