Order Number : 20170323-0018869
Hi,
Our apologies for the inconvenience that this may have caused you.
We have received following item from you.
Shirred Detail Plaid Blouse
Color : MUSTARD
Size : ONE SIZE
Upon checking, the item belong to your previous order 20170323-0018869.
According to EMS, the item was returned due to Absence of Addressee.
Please check the tracking number EG202193445KR, detailed tracking status available in the link below:
www.track-trace.com/post
Since the return shipping fee is going to be more expensive to your country, we highly recommend that you place a new order.
This is because shipping cost will be calculated based on the weight and delivery location which is approximately $30-60 USD.
We will now cancel the items for refund. Kindly confirm which refund method do you prefer.
Please respond to this e-mail so that we can proceed with the refund.
We can forward the amount to the original payment method that was used (Credit or Debit card/Paypal) or Reward Points for future purchase.
Sorry for any inconvenience caused, we will be waiting for your reply.
Thank you and have a nice day!
Ann
[ Original Message ]
I paid for the cloth but I never recieved it!
Something wrong with the delivery, so the parcel was sent back to Stylenanda. I contact with the customer service, they said they will refund my money or send me again. But it has 1month ago, I still got nothing! Even the customer service never contact me again! Then I check my order history found that showsq 'delivered' ? It really makes me upset!