Hello,
Thank you for your kind patience as we prepare your order.
We run pre-order system where items are prepared only after payment has been made. Shipping usually takes 7 to 10 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation. EMS tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.
Here is the delivery status for your order: 20151223-0905816
All items are shipped with following tracking number.
EG161188735KR
EG161428039KR
International packages require signature from the recipient, please keep track of your parcels to avoid any returns due to your absence.
You can see detailed tracking information in following links.
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination. All related fees are the responsibility of the recipient. If the recipient refuses to receive the parcel, the products will be returned to Korea and will not be shipped again. All related costs (return shipping, etc.) will be deducted from the refund.
Once again, thank you for shopping with us! Let us know if you have trouble receiving the package.
Regards,
Hardy
[ Original Message ]
My order number is [20151223-0905816] and when I checked it on "my page", only one item out of 6 items in my order is shipped out. Can you please help me check?
Thanks.
